Corporate Information

Business Details

Legal Business Name: University Courses Online
Operating Name: University Courses Online
Type of Business: Educational Services Provider

Physical Address

University Courses Online
86 Fountain St
Waterloo, ON N2L 3N1
Canada

Contact Information

General Inquiries: [email protected]
Phone: +1 250-927-5175
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Services Provided

University Courses Online provides online educational courses focused on marketing education. Our services include:

  • Self-paced online marketing courses
  • Video lessons and educational content
  • Course materials including readings and assignments
  • Certificates of completion for finished courses
  • Email support for enrolled students

Educational Credentials

University Courses Online is an independent educational content provider. We are not an accredited university or college. Our certificates represent completion of our specific educational programs but are not academic degrees or professional certifications.

Our courses are designed and developed by marketing professionals with real-world experience. Content is regularly reviewed and updated to reflect current marketing practices and industry standards.

Regulatory Compliance

University Courses Online operates in compliance with:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Canada's Anti-Spam Legislation (CASL)
  • Ontario consumer protection laws
  • Canadian advertising standards
  • Google Ads policies for educational advertisers
  • Quora Ads policies

Business Practices

Transparent Communication: We clearly communicate what our courses include, how long they typically take to complete, and what students can expect to learn. We do not make misleading claims about outcomes or guarantee career results.

Fair Refund Policy: We offer a 30-day money-back guarantee on all courses. See our Refund Policy for complete details.

Privacy Protection: We handle student data responsibly and in accordance with Canadian privacy laws. See our Privacy Policy for details.

Accessible Support: Students can reach our support team via email. We typically respond within 1-2 business days.

Advertising Practices

University Courses Online maintains ethical advertising practices:

  • We do not guarantee specific career outcomes or income levels
  • We avoid misleading or exaggerated claims
  • We clearly disclose that our certificates are educational, not professional certifications
  • We provide realistic expectations about time commitments and course difficulty
  • We comply with platform-specific advertising policies

Payment Processing

Payments are processed securely through third-party payment processors. University Courses Online does not store credit card information on our servers. Payment information is handled according to PCI DSS standards by our payment processor partners.

Intellectual Property

All course content, including videos, text materials, assignments, and assessments, is owned by University Courses Online or licensed from content creators. This content is protected by Canadian and international copyright laws.

Dispute Resolution

We encourage resolving any concerns through direct communication. If you have a complaint or concern:

  1. Contact us at [email protected] describing the issue
  2. Allow us 5-7 business days to investigate and respond
  3. If you're not satisfied with our response, we're open to further discussion

For issues that cannot be resolved directly, disputes are subject to the governing law provisions in our Terms and Conditions.

Changes to Corporate Information

We will update this page if our corporate information changes. Material changes will be noted with an updated revision date.

Additional Information

For more information about our educational approach, see our About Us page. For specific policy information, review our:

Last Updated: January 14, 2026